You can permanently delete your Domiva account at any time. This page explains how to do it — both from inside the app and, if you no longer have the app installed, by requesting deletion here.
Delete from the app (fastest)
If you still have Domiva installed, this happens immediately:
- Open the Domiva app and sign in.
- Go to Profile.
- Tap Delete Account.
- Confirm with your password. Your account is deleted right away and you're signed out.
Request deletion without the app
If you've uninstalled Domiva, submit the form below (or email privacy@domiva.app from your account email address). We verify ownership of the email and complete deletion within 30 days.
What gets deleted, and what we keep
| Deleted / anonymised immediately | Retained (anonymised, not linked to you) |
|---|---|
| Name, email, phone number, and profile photo; your password and login access; push-notification tokens; and any saved payment methods held by our payment processor. | Payment and tenancy records are kept for up to 7 years to meet UK tax and accounting obligations. Once your account is deleted these are no longer connected to your identity. |
After deletion your email can be used to create a brand-new account. Deletion cannot be undone. For more detail, see our Privacy Policy.